Communicating bad news is a crucial, and unfortunately commonplace, task for internal communication teams. Done well, it can help nurture an organization’s culture during tough times. Done poorly, it can hurt employee engagement and damage leaders’ credibility.
Join us as we speak with Gary Ross, president of INSIDE COMMS, an internal communication training, coaching and consulting firm, and James Warda, author, adjunct professor and communications executive, about this timely topic. They will draw on their decades of experience to discuss the ways to communicate bad news that can actually make an organization stronger in the process.
In this webinar, you’ll learn:
- Why communicating bad news is such a high stakes activity
- Proven ways to communicate bad news with empathy, respect and clarity
- Methods to measure the effectiveness of your communications in difficult times