Why AI is the secret sauce to your workforce productivity

Dylan has to deliver a package to one Ms Jones in the next one hour. However, he seems to have misplaced the recipient’s address. In a jiffy, he reaches for his smartphone and keys in a question to the chatbot on his employee communication app: “Delivery address of package 5542?” The chatbot, powered by natural language processing (NLP) and machine learning algorithms, does a great job of recognizing what Dylan wants and scours through the thousands of names and addresses in the database. Within a second, the “digital assistant” spews the correct address. Calling up the office to get the address from Dylan’s human colleague most certainly would have taken more time.

Meet artificial intelligence (AI), your new digital colleague. Together with human intelligence, it is creating a world of possibilities in employee productivity. According to a report, 70% of corporate executives are making significantly more investments in AI technologies than before. 55% of them plan to use machine learning extensively. Parallely, the global spending on cognitive technologies and AI is also on the rise. This means the future of the workplace is going to be smarter, and employees more productive.

The value AI brings to workplaces

The transition has already started. Businesses now have two valuable sets of asset — people and data. AI is making the best use of the duo to offer smart solutions in workspaces.

AI cannot reach its full potential with channels like intranets and email networks. However, new-age and mobile-first employee communication apps are a potent platform. Businesses can boost employee productivity with the help of AI and automation in such apps.

  • Leveraging bots: Bots are invading the workspace. These new “digital recruits” can harness the power of NLP and AI to “talk” to employees and perform a gamut of functions that range from answering simple queries to fetching organizational details. This human-like ability redefines the workspace. With your employee communication app bot, simply chat it up to pull up your holiday list or apply for a leave, or even get training. With machine learning abilities, they can also predict what employees need, making work experiences more relevant and helpful. According to a recent survey, 16% of organizations are planning to use chatbots integrated in collaboration tools in the next 12 months.
  • Automating workflows: If you are stuck doing repetitive work, it will eat into precious time and take a toll on your productivity. Delegate routine and mechanical jobs to smart digital co-workers (read: AI) so that human employees can pursue more valuable work. So with AI in your communication app, you can easily automate pending tasks with reminders and push notifications, approval or rejection of leave/ reimbursement requests, and so on. The survey mentioned above also says 76% IT professionals believe that AI will automate mundane tasks and enable more time on strategic IT initiatives.
  • Tracking work progress: Track progress of, and have clear visibility into, each of your employee’s workday with the help of AI solutions. This valuable data helps you derive fresh business insights to make your team more productive.
  • Integrating systems: All technologies and systems can be brought together in a single interface to deliver intelligent solutions to the workforce. This means your employees don’t have to scour for various apps on their mobile devices to perform a set of functions. Bringing in internal systems and third-party apps to a single interface in an enterprise-grade employee communication app reduces clutter, saves time, and ramps up employee efficiency and productivity.

Unlock AI’s true potential with employee communication app

To optimize productivity, companies need to start using employee productivity apps like Groupe.io. It makes the best use of the secret sauce of AI and automation to turn your workday more efficient and your employees more productive. While its intuitive chatbots can be easily integrated with third-party or internal apps and systems, the automated workflows bring in convenience and productiveness. All in a highly secure environment and with an easy interface.

The AI bandwagon is changing the way you work. Have you hopped on to it yet?

Want to get the Groupe.io edge?

Start your free trial now or schedule a personalized demo to find out how you can get the most out of your workforce with Groupe.io. Any questions? Drop us a mail at info@groupe.io, and we’ll be on it right away!