Recruitment is an example of a tedious yet necessary business process.
Hiring new workers is crucial for any business.
Automation in the hiring process has helped speed up the applicant review process for HR folks.
According to CareerBuilder, 71% of businesses stated that automated candidate tracing software facilitated a better applicant experience to a large extent.
Automation in recruitment involves tools that use Artificial Intelligence (AI) to reduce time invested and thus, improves the hiring process.
When workers don’t need to learn routine tasks, they can channelize their time and energy elsewhere.
Employees can now focus on more complex tasks.
This improves productivity since the drudgery of doing repetitive tasks eases the overall workload.
It also frees up the mind leading to better creativity and end results.
Strategies to improve performance of employees? How to improve productivity? How to motivate employees?
These are questions that businesses are constantly grappling with. Here are a few ways in which BPA helps improve productivity:
1. Employees go through Business Processes more Efficiently
There is a biased perception that automation will push workers out of jobs.
Nothing can be farther from the truth.
It’s true that digital tools and machines are better than humans at mundane, repetitive tasks.
However, humans bring a lot more to the table that businesses are in need of.
In frontline industries like retail and hospitality, the human factor is much needed for good customer service.
People react better to good customer service executives than a machine that merely takes orders and gives recorded outputs.
However, business process automation tools do make workers more productive.
A study found that employees walk through an automated process more easily and willingly as compared to a non-automated process.
The time taken to complete all the steps in an automated process is much less.
For example, automating inventory checks in a retail outlet leads to faster execution and completion of this activity.
Manual inventory checks are long-winded and subject to error.
They can hamper the productivity of the deskless worker conducting these checks.
2. Automating Boring Tasks
Let’s cut to the chase.
Certain tasks like form filling or document processing can be rather mundane.
They may not require much effort in terms of creativity, but they do consume time and energy.
Doing away with having to perform these tasks frees up time to do more productive work.
Aside from time, the tedium involved in performing these tasks can be a drain on one’s enthusiasm.
This could also hamper employee motivation.
The greatest value that BPA brings to the table is the ability to automate routine, time-consuming tasks.
Automated form filling and data entry is a great way to decrease the burden of routine tasks on the employee.
This leads to better energy, productivity and focus on work that really matters.
3. Reduce Human Error
An automated business process results in negligible error.
Manual processes are subject to a certain degree of human error.
This quality of automation also leads to compliance and increased security.
The right automation roadmap helps mitigate error by a large margin, indirectly leading to better productivity.
Employees usually intend to complete tasks in the best possible way.
But they may bypass a step or try to speed up a process due to time constraints.
This puts the project or business in jeopardy.
Taking processes out of human hands means no step is overlooked and accuracy is maintained at every stage.
There is a consistency that is maintained through automating rote tasks like documentation and form filling.
In manufacturing, AI technology that automates tasks assists operations and prevents human error on the frontlines of a unit.